Returns & Exchanges
At Lancer Skincare, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your results, we offer a 30-day return policy for products purchased directly from our official website.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process within 30 days of receipt.
Print Your Label
Once your return is authorized, download and print the prepaid shipping label provided via email and securely pack your items.
Ship the Package
Affix the return label to your package and drop it off at any authorized carrier location to be sent back to our distribution center.
Receive Your Refund
After our team inspects the returned items, a refund will be issued to your original payment method, typically within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing